Privacy Police
Protection of Personal Data
How and for what purposes is your personal data used?
Laranjal Farm House collects different categories of data:
Anonymous information when the reader or user visits a Laranjal Farm House digital platform and its purpose is to improve the experience and navigation on our digital media.
Personal information when it is provided voluntarily by the customer or user in the optional subscription or registration.
Laranjal Farm House collects data about customers or users when they: make an online purchase; subscribe to newsletters; access and/or register on Laranjal Farm House digital platforms; take part in competitions, quizzes and promotions; purchase products or through cookies on our websites.
laranjalfarmhouse.com uses the information collected to facilitate the booking and invoicing processes, customer management, for historical and statistical purposes, legal obligations, quality of service control and for future contacts. We use the information collected to tailor our products and services to our customers, to send information, promotions and offers by e-mail, SMS or telephone call. We therefore suggest that you provide an e-mail address suitable for receiving this type of communication. These communications relate to our products or the products of partners with whom we have an agreement and do not constitute a legal or contractual obligation and there are no consequences for those who do not provide them. You can stop receiving these messages at any time by cancelling the digital newsletters or sending an email to info@laranjalfarmhouse.com.
Subsequent withdrawal of consent does not jeopardise the lawfulness of the processing carried out on the basis of this consent.
Laranjal Farm House requests the reader’s express consent before using personal data for purposes other than those set out in this Privacy Policy.
By making their personal data available to Laranjal Farm House, the data subject authorises it to be processed in accordance with this Privacy Policy.
Cookies
When you visit our site, a small text file (Cookie) is created and saved on your computer’s disc. By recognising you, this file will allow you to access the site more easily and quickly, and to personalise your online experience. We also identify technical information about your computer when you visit the pages of our site, such as your IP (Internet Protocol), operating system and browser type. We use this information to improve the quality of your visit to our site, and will not disclose it to third parties outside Laranjal Farm House. Most browsers automatically accept these files (Cookies), but you can delete them or automatically block them. You can find out how to make these settings in the ‘Help’ menu of your browser. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.
Who is responsible for the information?
Exotikmorning – Gestão Hoteleira, Lda is responsible for the data collected, which is processed by computer. In order to guarantee the security of your data, we treat the information you provide in an absolutely confidential manner in accordance with our internal security and confidentiality policies and procedures, and we do not share personal data with third parties for commercial purposes. There may be automated decisions, such as profiling, in order to better tailor our offer to the needs of our customers and to allow subscribing customers to receive specific promotions and benefits. Laranjal Farm House may use third parties to send e-mails and SMS.
Who can you contact to access, rectify or delete your data?
Laranjal Farm House is committed to ensuring that the rights of personal data subjects are respected. Our customers and visitors have different privacy concerns and can at any time review, update and decide what type of data they wish to be stored. The Data Protection Officer can be contacted directly via e-mail at info@laranjalfarmhouse.com and can be contacted at any time to request a copy of the data concerning you, to withdraw consent, to rectify, erase, limit, port and oppose the processing of your data. The data subject can lodge a complaint with the supervisory authority, the National Data Protection Commission.
How long is the data stored for?
Personal data is kept until its intended purpose is exhausted. In the case of customer data, it will be deleted 2 years after the last interaction with our services, or for as long as the customer benefits from a Laranjal Farm House loyalty programme, if later, and if applicable. There may be legal provisions obliging us to keep personal data for a longer minimum period of time.
If you subscribe to our Newsletter on our website, you will receive information about our promotions and highlights by e-mail. If you don’t want to receive any more newsletters, you can remove your address from our mailing list by clicking on the link at the bottom of each newsletter. If you are a registered customer, you can change your personal details at any time by simply entering your User Id and Password.
Security
In order to guarantee the security of your data and maximum confidentiality, we treat the information you provide us with in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. Whenever you are asked for credit card information, this communication is made via a secure line, when using browsers that allow it. We will also use a secure line on all pages where you are asked for personal information, which means that your information will be sent over the Internet in encrypted form. You can check that you are in secure mode when you see a padlock or key icon in the bottom right or bottom left corner of your screen.
Intellectual property rights
All the content on this site (texts, images and videos) is authorised for use and is protected by the Code of Copyright and Related Rights. This site may contain links to third-party sites that are not under the control of laranjalfarmhouse.com. Our Privacy Policy does not apply to these sites and we recommend that you read their Privacy Policy.